This Privacy Policy explains how Bloom Studio handles personal data in connection with its florist workshop services for wedding bouquets and event decoration. It applies to website inquiries, consultation requests, custom quotes, deposits, delivery arrangements, and related communications.
We may collect contact details, inquiry content, consultation notes, event and delivery details, payment-related information, and technical data such as device and usage information. For large venue floral projects, we may also process venue access and scheduling details needed to plan preparation, delivery, and on-site setup.
We receive personal data from inquiry forms, phone or consultation appointments, order and project communications, payment and deposit arrangements, and records created during service delivery. We may also obtain limited technical data from the website and related systems when a user visits or submits information.
Cookies and similar technologies may be used for essential site functions, to remember basic preferences, and to understand how the site is used. We do not rely on cookies to collect more information than is reasonably needed for those purposes.
You may block or delete cookies through your browser settings and, where available, manage certain preferences through the site interface. Some features may not function properly if cookies are disabled, especially where they are needed for basic operation or form handling.
We use personal data to respond to inquiries, arrange design consultations, prepare custom quotes, confirm deposits and event dates, coordinate delivery and on-site setup, process payments, maintain records, improve service quality, and meet legal, accounting, and security requirements. We may also use limited technical data to operate and protect the website.
We may share personal data with vendors and contractors that support website operation, communication handling, payment processing, delivery coordination, and administrative functions. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required to comply with law, a valid court order, or a lawful request from a public authority. We may also share information where disclosure is necessary to protect our rights, users, or the security of our services.
Subject to applicable legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where we rely on your consent, you may withdraw it for future processing.
To protect privacy and prevent unauthorized disclosure, we may ask for information needed to verify your identity before acting on a request. If a request cannot be fully satisfied, we will explain the reason to the extent permitted by law.
We retain personal data for the period necessary to handle inquiries, complete orders, maintain business records, resolve disputes, and meet legal or tax obligations. When data is no longer needed, we delete it or anonymize it in a manner consistent with our operational and legal requirements.
If we make material changes to this Privacy Policy, we will post the updated version on the website and apply the revised terms from the stated effective date. Where appropriate, we may also provide a separate notice through the usual communication channel for the relevant service.
